FAQ

Frequent questions

What kind of content do you create?
We shoot just about anything that helps you look professional online. That includes listing photos and videos, team headshots, interview-style testimonials, event coverage, reels, and brand content designed to keep your digital presence sharp and consistent.
How does pricing work?
Pricing depends on what you need, how often you need it, and the scope of each shoot. We offer clear, flat rates for one-off projects and flexible pricing for ongoing content. There are no hidden fees, and many of our clients are surprised at how affordable our pricing is compared to larger agencies. Once we know what you're after, we’ll send through a tailored quote.
What if we’ve never done this before or don’t have time to manage it?
That’s exactly why people hire us. Most of our clients aren’t content experts and don’t have time to manage a creative process. We guide everything from the first brief to final delivery. You can be as involved or as hands off as you like. We’re here to make it easy.
What’s the process if I need content regularly?
We make ongoing content straightforward. If you need new content every week or month for your social media, listings, or campaigns, we’ll help set up a schedule that works for you. Once your needs are clear, we handle the planning, shooting, and delivery so you’re never left scrambling for something to post.
What if I’m not happy with the edits?
Revisions are part of the process. Just let us know what needs adjusting and we’ll fix it quickly. Most projects include at least one round of revisions at no extra cost. We want you to be happy with the final product and never feel stuck with something that doesn’t feel right.
Do you offer once-off shoots or only ongoing packages?
We do both. Some clients bring us in for a one-off job such as listing photos, a team headshot update, or a campaign shoot. Others work with us weekly or monthly to keep a steady stream of content flowing across their social channels, websites, and internal platforms. We scale to match your workflow, whether that’s one shoot a year or something on a near daily basis.
What’s the best way to get started?
Just reach out. You can send an enquiry, call us directly, or message us. We’ll ask a few simple questions about what you need and suggest the best next step. Whether that’s a one off shoot, a content refresh, or something ongoing, the process is quick, low pressure, and tailored to your goals.
Can we start small?
Yes. Many clients begin with a small trial shoot or a one-off project to test the waters. There’s no pressure to commit to ongoing work right away. Once you see the quality and how smoothly it runs, we can scale up if and when it suits you.
What if I’m not sure what kind of content I need yet?
That’s exactly what we’re here for. If you know your brand needs to look better online but you’re not sure how, we’ll guide you through it. After a quick conversation about your business, audience, and goals, we’ll suggest the right mix of formats whether it’s short videos, interviews, photography, or a combination. You don’t need to know exactly what you want, just where you want to show up better.
Can you match our brand style?
Absolutely. Whether you have a full brand guide or just a general look and feel, we’ll make sure the content lines up. We pay close attention to tone, colour, and pacing so everything feels consistent with how your business shows up elsewhere.